Hoarding Cleanup in Raleigh, NC — Confidential Quote
Whether it's your own home, a parent's house, an estate, or a rental unit, you can ask for help without being judged. Tell us about the property once, privately, and we'll connect you with independent local cleanup professionals who handle hoarding situations.
- Free to request
- No obligation
- ZIP code only, no address
- Photos optional
Our discretion & no-judgment promise
- We never post, sell, or publish your request or photos.
- Your request goes to no more than 3 local companies that serve your ZIP code, only for this job.
- You choose how you're contacted — email, text, or call.
- Hoarding is common and often tied to stress, grief, or health. No one here will lecture you.
- Submitting this form is not a report to any agency.
How it works
Four steps. You stay in control the whole time.
Tell us about the space
Property type, severity, timeline, and ZIP. Add photos if you're comfortable.We review it privately
We check that the request is complete and in our service area.Local pros reach out
Up to 3 independent companies serving your ZIP code contact you the way you chose.Compare and decide
Talk with them, compare quotes, and hire only if it's right. No pressure.
Who pays for hoarding cleanup?
It depends on whose property it is and why the cleanup is happening. Common situations:
Estates
When the owner has passed, cleanup is often handled by the executor or personal representative, and may be paid from the estate. Check with the estate's attorney before spending estate funds.Landlords & property managers
When a rental unit needs cleanup, the lease, local rules, and the situation determine who is responsible. Many owners request quotes to plan a turnover or repairs. Talk with your attorney about recovering costs.Family members
Adult children, siblings, or spouses often arrange and pay for cleanup to help a loved one stay safely at home or prepare a house to sell. It works best when the person living there is involved in decisions.Homeowner's insurance coverage varies by policy and cause; ask your insurer directly. This page is general information, not legal or financial advice.
When the person living there isn't ready
This is one of the most common situations families face. Some general approaches people find helpful:
Lead with safety, not stuff
Talking about specific safety concerns (a blocked exit, a stove that can't be used, a fall risk) tends to go better than talking about the volume of belongings. Let them make as many decisions as possible.Get support for the person, too
Hoarding disorder is a recognized mental health condition. The International OCD Foundation's Hoarding Center has information for families, and the Wake Network of Care lists local mental health services.Start small if you can
You can request a quote for one area first, like the kitchen or a path to the exits. Mention this in the notes.If safety is at risk
If a disabled or older adult can't meet their basic needs and no one is able to help, Wake County Adult Protective Services takes confidential reports (see Resources below). In an emergency, call 911.This is general information, not medical, mental health, or legal advice.
Before you hire: questions to ask any cleanup company
We don't license, inspect, or guarantee the companies we refer you to. These questions help you compare them.
- Are you insured, and can you send a certificate of insurance?
- How many hoarding cleanups have you done, and can you describe a similar one?
- How do you handle biohazards, and where does waste go?
- Will I get a written estimate before work starts?
- Who will be on site, and can you arrive discreetly?
- How do you sort items to keep, donate, or discard? Can the resident be involved?
- How do you handle documents, photos, and valuables you find?
- What happens if the job turns out bigger than the estimate?
What the severity levels mean
The 1–5 scale in the form is a quick way to describe the situation so pros can plan crew size, equipment, and time. A best guess is fine; it doesn't need to be exact. Many professionals use their own clutter scales, so they may re-rate the job after seeing it.
Biohazards such as animal waste, mold, sharps, bodily fluids, or rotting food can need protective equipment and special disposal. If you're unsure, select "Not sure" and mention what you've seen. Please don't try to handle hazardous material yourself.
Raleigh & Wake County resources
Cleanup is often one part of the picture. These public resources may help. Information was taken from each linked source; please confirm details there.
- Wake County Adult Protective Services — Confidential reports of abuse, neglect, self-neglect, or exploitation of disabled adults in Wake County. Phone 919-212-7264, Mon–Fri 8:30 a.m.–5 p.m.; after hours or weekends, call 911 and ask to make an APS report.
- Wake County: Report Abuse or Neglect — Wake County Social Services reporting lines for children and adults. The page also lists Alliance Health's 24-hour Access and Information Line (800-510-9132) for mental-illness-related crises.
- Wake County Senior and Adult Services — County programs including APS, guardianship services, and the Special Assistance In-Home program.
- Wake Network of Care — Searchable county service directory, including mental health care, senior resources, and housing.
- IOCDF Hoarding Center — Hoarding Task Forces & Other Resources — The International OCD Foundation's directory of hoarding task forces, organized by state. We could not confirm a general hoarding task force for Wake County; check this list for current entries.
- NCDHHS: Wake County Division of Human Services — The state's contact listing for Wake County social services (main line 919-212-7000; APS intake 919-212-7264).
If someone is in immediate danger, call 911.
Frequently asked questions
Are you a cleanup company?
No. Raleigh Hoarder Cleanup is a free referral service. We pass your request to independent local hoarding cleanup professionals who serve Raleigh and Wake County, and they provide quotes and do the work. We don't perform cleanups ourselves.
Does it cost anything to request a quote?
Requesting a quote through this site is free and carries no obligation. Any price for the actual work comes from the professional you choose, after they understand the job.
How much does hoarding cleanup cost in Raleigh?
We don't publish prices because every home is different. Cost typically depends on the size of the space, the volume of items, whether biohazards are present, and how much sorting is needed. Photos and an accurate severity level help pros give a closer estimate.
Will anyone report me or my family member?
We are not a government agency, and submitting this form does not file a report with anyone. Separately, if you are worried about the safety of a disabled or older adult, Wake County Adult Protective Services takes confidential reports (see Resources below).
How many companies will get my request?
No more than 3, and only companies that serve your ZIP code. Your request is not posted publicly or sold to marketing lists.
Is there a phone number I can call?
Not right now. Requests are handled through the form so your details reach the right local companies in one step. If you prefer a phone call, choose "Phone call" as your contact method and a company will call you. For questions about this site, email bob@thewearenetwork.com.
What if my family member doesn't want a cleanup?
That's common. You can still request information and a quote so you know your options. See the section above on when the person living there isn't ready, and consider involving them in decisions as much as possible.
Can someone else request a quote on my behalf?
Yes. Family members, executors, landlords, property managers, and case workers often make the first request. Please only share photos you have permission to share.
Will items be saved, or is everything thrown out?
Tell us in the notes what matters — photos, documents, keepsakes, valuables. You can ask the pros you're matched with how they handle sorting and what is kept, donated, or disposed of.
Will the crew be discreet?
You can request discreet arrival in the notes, for example unmarked vehicles or specific times. Ask each company to confirm what they can offer before you hire.
Privacy
We collect only what you enter in the form, plus any photos you choose to upload. We use it to respond to your request and share it with up to 3 local companies that may quote the job. We do not sell or publish your information. You can ask us to delete your request at any time by emailing bob@thewearenetwork.com. Read the full privacy policy.